• Information |
/ticket | Show a very basic guide of how to use the plugin, usually enough for players to get started and request help. |
/ticket help | List all available commands. |
/ticket check <id> | Check the full information of the ticket. |
/ticket list [status] | List all tickets with the given status. If none status was specified, list all Pending and On Hold tickets. |
/tickets [status] | Alias to /ticket list [status]. |
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• Basic Management |
/ticket new <request> | Submit a request for staff assistance. |
/ticket close <id> [reason] | Close a ticket with an optional reason. |
/ticket reopen <id> | Reopen a closed ticket. |
/ticket claim <id> | Claim a ticket |
/ticket delete <id> | Delete a ticket. Cannot be undone. |
/ticket comment <id> <message> | Attach a comment to a ticket. |
/ticket tp <id> | Teleport to where the ticket was created. |
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• Advanced Management |
/ticket status <id> <status> | Change a ticket status. |
/ticket priority <id> <priority> | Change a ticket priority. |
/ticket elevate <id> | Make the ticket one priority higher. |
/ticket lower <id> | Make the ticket one priority lower. |
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• Administration |
/ticket reload | Reload the configuration files. |