iTicket
iTicket
Introduction
This plugin is a the right for you because your members can create tickets about bugs on your server. So you can fix it an answer on the tickets.
Functions
- Create a ticket
- Show your open tickets
- View all tickets
- Delete one ticket
- Delete all tickets
- Show the count of tickets
- Give an answer on a ticket
- Show answers of your tickets
Commands
/createticket or /crtk -> Create a ticket.
/viewtickets or /vtk -> View all tickets.
/delticket <ticketname> or /deltk <ticketname> -> Delete one ticket.
/cleartickets or /cltk -> Delete all tickets.
/listtickets or /ltk -> Show the count of tickets.
/ticketanswer <ticketname> <message> or /awtk <ticketname> <message> -> Give an answer on a ticket.
/tickets or /tk -> Shows all open tickets of you.
/showanswer or /saw -> Shows the answers of yout tickets.
showcategories or /sca -> Shows the categories.
Permission-Notes
iTicket.* -> All rights for this plugin
iTicket.admin.* -> All admin rights for this plugin
iTicket.user.* -> All user rights for this plugin
iTicket.admin.cleartickets -> Gives access to clear all tickets.
iTicket.admin.delticket -> Gives access to delete one ticket.
iTicket.admin.viewtickets -> Gives access to show all tickets.
iTicket.admin.listticket -> Gives access to show the count of tickets.
iTicket.admin.answerticket -> Gives access to give answer to a ticket.
iTicket.user.createticket -> Gives access to create a ticket.
iTicket.user.tickets -> Gives access to show your open tickets.
iTicket.user.showanser -> Gives access to show answers of your tickets.
iTicket.user.showcategories -> Gives access to show all categories of this system.
Changelog
Version 1.0
+implement all commands
+implement all permissions
Version 1.2
+Show new Tickets on join
Version 1.3
+ Categories
+ Multilaguage Function
+ Language File German
Comments
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_ForgeUser8915201 Owner
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Posted Apr 21, 2014@BlackFing85
I work on the Update in this Time. But I have no date yet.
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Posted Apr 2, 2014@Own3r
When will the update come out?
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Posted Feb 28, 2014@BlackFing85
This is a nice idea. Thank you
I will be add it to this Plugin in the near future ;)
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Posted Feb 27, 2014Hello, I have a idea to add to this plugin! Could you add it so after the staff member has helped the player with the ticket then the player can rate the staff members help by doing /rate yes/no and it will come up with a message saying: Did this help you? Do /rate yes/no! And if the player rates yes then the staff member gets a point and you could see all points on all staff members by doing maybe /point list and then it will list all points on all staff! So you can see who the staff members to promote and see what staff members not to promote.
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Posted Feb 10, 2014@JaackMC
The next update is progress ;)
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Posted Feb 10, 2014Thanks for this plugin very helpful :)
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Posted Dec 15, 2013@Mr_Wired
Hey sorry that i dont answer for long time. In few times the plugins get update.
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Posted Jul 8, 2013Yeah, plugin isn't working for me either =/
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Posted Jun 20, 2013New update in process.
In a few days it will be go online.
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Posted Jun 20, 2013@EvilImperator
please send me a pn with the console output after the server start.
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Posted Jun 20, 2013Well, the plugin doesnt start. in my folder are no dates... it´s an empty folder :/
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Posted Jun 18, 2013@Own3r
Thanks for the update.
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Posted Jun 18, 2013Hey there is a problem with the programming of the plugin. The alpha release is next week.
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Posted Jun 17, 2013@MrLooting
yes so is it.
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Posted Jun 17, 2013So for the permission iTicket.user.tickets if I don't give this permission to an user they won't be able to view or edit their tickets?
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Posted Jun 16, 2013@Gotxi
Hey your question is good. I think with the Ticketid is it easier and I haven't changed it in the description at the moment. So I change it tomorrow.
Thanks for your question.
An information for you if you would use it.
The planning release is tomorrow in the night to wendesday (German Time).
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Posted Jun 16, 2013I have a question... if /ticketanswer <ticketname> <message> is the op command to answer a ticket... <ticketname> is the random name a player wrote?
if so, i think is easier to anwser by ticket id instead of the bunch of words a player can write.
So i think if when you do /viewtickets they are in chat listed as:
[TicketID] Ticketname
So you can view a ticket by id or name and answer it by id or name (whichever is easier)
Its just a question/suggestion :)