Permissions and commands are divided by parent permissions, this means you only to setup three permissions in order to start using DirectSupport on your server. Easy, fast, personal.
User Commands
| Command | Description | Permission |
| /ds create ticket | Access to create a help ticket. | ds.create-ticket |
| /ds leave | Ability to leave your current ticket. | - |
| /ds helpers | View the online available helpers. | - |
Mod Commands:
| Command | Description | Permission |
| - | A "mod" can perform all listed mod commands. | ds.mod |
| /ds a | Toggle the Staff chat on or off. | ds.a |
| /ds list | Access to a full list of open tickets. | ds.list |
| /ds accept | Ability to help a ticket. This technically registers this user as a "helper". | ds.accept |
| /ds goto id | Ability to Teleports to a ticket. | ds.goto |
| /ds completed | Access to a full list of completed tickets. | ds.completed |
Admin Commands:
| Command | Description | Permission |
| - | An "admin" can perform all listed commands. | ds.admin |
| /ds spy | Ability to spy on other help tickets. | ds.spy |
| /ds block | Ability to block support notifications. | ds.block-messages |
| /ds say id message | Ability to say messages into tickets you are not in. | ds.say |
| /ds delete id | Ability to delete tickets. | ds.delete |
| /ds view id | Ability to view back conversations. | ds.view |
| /ds reload | Ability to reload plugin config. | ds.reload |
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