TicketMan-Reborn

This is a continuation of jdon278 TicketMan

 

Description:

Ticket Manager: A complete plugin for all your ticket needs. A player can make a ticket, and all staff are notified about a new ticket.

Staff members are then:

  • Able to view the ticket
  • TP to the tickets location
  • Fix issues reported in the ticket
  • Reply and Close the ticket.

The player who made the ticket will be informed on ticket progress.

 

Requirements:

  • Bukkit 1.7.10
  • Spigot 1.7.10 to 1.11.2
  • Cauldron 1.7.10 (MCPC)

Features:

  • MySQL/SQLite
  • Custom Web-Interface (MySQL only)(pending Multiserver updates)
  • Slack Intergration
  • Simple configuration

Slack Integration:

 

For the slack integration to work please go to the following:
https://my.slack.com/services/new/incoming-webhook/
Create a webhook, that will display messages to #tickets, under the name of TicketBot.

 

To Do List:

  • MultiServer
  • Update web-interface

Commands:

Player based commands

  • ticket open (description) - Opens a ticket
  • ticket view - Shows you the ids of all the tickets created by that player
  • ticket view (id) - Shows you the information on the ticket id.
    Staff Based Permissions: For this to work you either need OP or TicketManager.Staff Permisison node added
  •  ticket show - Shows you all the open tickets.
  • ticket player playername - Shows you the ids of all the open and closed tickets of player
  • ticket view (id) - Shows the information on the ticket with that id.
  • ticket tp (id) - Teleports you to the location where the ticket was made.
  • ticket answer (id) reply - Replies to the ticket (id) and automatically closes it. In case you wish to reply it without closing it, use the WebUI.
  • ticket register password - Registers staff ingamename with password for the WebUI
  • ticket reload - Reloads the plugin

WebInterface:

WebUI will be under files.

 

 

 


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