Troubleshooting
Q: What should I do if the plugin does not start or if it crashes on server start?
A: First of all you should collect some informations about your server and my plugin:
- Java version of the server
- your version of Craftbukkit
- used version of my plugin
- other used plugins & versions (especially if Guilds depend on them)
After that please check the following:
- is the server using Java 7 (which is highly recommended)
- does the Craftbukkit version you use match to the recommended CB version of the used Guilds version?
- is Guilds up-to-date?
- do you use the recommended versions of the dependencies?
- do you misconfigured something? (there should be an error log about this in the console)
- does the console printed an exception?
Possible fixes:
- switch from Java 6 to 7
- try to switch to the recommended CB version
- update Guilds
- update dependencies / change to the recommended version
- check configuration / delete it
- try to get some further information from printed exceptions
If you still don't have any clue check if there is already a ticket about that issue, otherwise create a new ticket for your issue.
Q: What should I include into my ticket?
A: Please include the following informations:
- Java version
- CB version
- Guilds version
- plugin list with versions
- error log of the issue
- What exactly is the problem?
- What will reproduce the issue?
- Do you have any clue what's resonsible for the issue?
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