Development builds of this project can be acquired at the provided continuous integration server. These builds have not been approved by the BukkitDev staff. Use them at your own risk.

Development Builds


Commands & Permissions | Follow my progress on Trello | IRC: #ReportRTS (

ReportRTS stands for Report - Realtime Ticket System, it is designed to be a easy to use and feature rich support system.


  • Supports multi-server setups using BungeeCord.
  • Uses MySQL, this allows you to easily display information from the database.
  • "Caches" open tickets to reduce access time.


See Commands & Permissions.



To determine popularity of versions, features, and lingering usage, plugin installs are automatically tracked by the Metrics plugin tracking system and forwarded to for analysis. Basic server information (Version, player count used) is tracked. If you don't want to help or are paranoid, edit plugins/PluginMetrics/config.yml and set opt-out to true.


Does not collect data at all. Simply used to retrieve a player's UUID from Mojang's API if he does not have one in the database prior to ReportRTS version 1.2.0.

Version checking

By default ReportRTS checks for ReportRTS updates, you can disable this by setting versionCheck to false in the configuration.


I accept pull requests.

Maven repository

    <name>ProjectInfinity repository</name>


Support me!

Why support me?

All the more motivation to continue work on this project. During it's two years of existence I have received a total of $270 and promises that never saw the light of day.

Say if I have spent a total of 500 (this is an example number, in reality it is much higher and just keeps increasing) hours working on this project. That gives me a total of $0.54 an hour, compare this to the average wage of a McDonalds worker in the US which is $7.81. Had they worked 500 hours they would have made $3905.

If you find that this project has helped you, please consider donating to this project.

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  • Avatar of Goldentoenail Goldentoenail Aug 24, 2015 at 18:39 UTC - 0 likes

    @Canedox: Go

    You need to set up some permission nodes in a permissions manager.

    The information is in a link above called 'Commands and Permissions'

  • Avatar of Canedox Canedox Aug 24, 2015 at 14:34 UTC - 0 likes

    Hey, I have a problem with ReportRTS.

    I have typed in hostname, password and stuff like that. Its configurated and ready to go, but in some problems when i type in /ticket blah blah it says this message ''/ticket [Action] [arguments]'' it wont make a ticket. No other commands work either. Is there something i have forgotten?

  • Avatar of CheesiestRice CheesiestRice Aug 15, 2015 at 02:29 UTC - 0 likes

    Will this ever be updated to 1.8?


  • Avatar of Vidsify Vidsify Apr 18, 2015 at 18:39 UTC - 0 likes

    What Version supports 1.8?

    Need very affordable server hosting with great support and free bungee cord? Then FadeHost is for you!

  • Avatar of ProjectInfinity ProjectInfinity Mar 20, 2015 at 14:10 UTC - 0 likes

    @Discoveries: Go

    Thank you!

  • Avatar of Discoveries Discoveries Mar 20, 2015 at 13:04 UTC - 0 likes

    Thank you for this plugin. I've been using it for a very long time on my server. I sent a donation to your project. Have a nice day!

    IP: Come join our survival server!

  • Avatar of ProjectInfinity ProjectInfinity Mar 06, 2015 at 14:13 UTC - 0 likes

    @lespauls19: Go

    Keep an eye on

    You can see there's still a list of things on "Doing".

  • Avatar of ProjectInfinity ProjectInfinity Mar 06, 2015 at 00:08 UTC - 0 likes

    @zizitt: Go

    Don't use a build newer than 8.

    ReportRTS version 2 is NOT released. I will be posting when it is and the website specifically says do not use.

  • Avatar of lespauls19 lespauls19 Mar 05, 2015 at 16:58 UTC - 0 likes

    I'm sorry but do we have an ETA on just a simple new plugin help command that lists the correct full command list? If not I'm just going to have to make a new command specifically for that.

  • Avatar of zizitt zizitt Mar 05, 2015 at 14:24 UTC - 0 likes

    latest dev build 2.0.0 has a missing line on when it's supposed to remind players there's a waiting ticket. screen: missing caption

    Edit: Why isnt there a remove message option on bukkit? Just noticed this was already reported. well, it's still there in 2.0.0

    Last edited Mar 05, 2015 by zizitt


Date created
Feb 23, 2012
Last update
Aug 18, 2014
Development stage
GNU Lesser General Public License version 3 (LGPLv3)
Curse link
Recent files
  • R: v1.2.2 for CB 1.7.9-R0.2 Aug 18, 2014
  • R: v1.2.1 for CB 1.7.9-R0.1 Jun 10, 2014
  • R: v1.2.0 for CB 1.7.9-R0.1 Jun 06, 2014
  • R: v1.1.3 for CB 1.7.2-R0.2 Jan 12, 2014
  • R: v1.1.2 for 1.6.2 Sep 20, 2013



Optional dependency