Book Ticket
Book Ticket
Version: v1.3.1
(Follow me on Twitter for updates!)
When you are in need of ticket plugin which is unique and supports long tickets, you're at the right place!
Book Ticket lets your players create tickets via Minecraft books. They can put their problems into the book and when they want to create a new ticket they send the book to a virtual place (with /ticket send) where all books are stored to be read later. Book Ticket is a simple ticket system for big servers to handle all problems of players easily. Most ticket plugins use a chat kind of way to store tickets, but Book Ticket uses.. books. This allows for many words and a good readability.
When a mod or admin wants to view the ticket, they do /ticket open <ticketID> which will give them a book with the proper text. They can reply to the player via the book. They just write something down in the book and do /ticket reply. This will let a player know that an admin or mod has replied.
To summarise: Book Ticket is a unique ticket plugin that allows players to create tickets with books.
Features:
- Create tickets with books
- Permissions based
- Good readability of tickets
- Very simple commands
- Very configurable
- Ticket system for your server
- Books are saved locally.
- MySQL support
Permissions:
- - bookticket.open.self Allows a player to open their own tickets
- - bookticket.open.other Allows a player to open other tickets
- - bookticket.close Allows a player to close tickets.
- - bookticket.list Allows a player to get a list of open tickets
- - bookticket.mylist Allows a player to get a list of their own open tickets
- - bookticket.new Allows a player create new tickets
- - bookticket.reply.self Allows a player reply to own tickets
- - bookticket.reply.other Allows a player reply to other tickets
- - bookticket.send Allows a send a newly written ticket
- - bookticket.tp Allows a player to teleport to a ticket
- - bookticket.tp.back Allows a player to teleport back from their current location to their latest known one
- - bookticket.notice Players with this permission will be notified when a new ticket is created and will see a notice message every x minutes.
Commands:
- /ticket Shows some info about Book Ticket
- /support Alias to /ticket
- /ticket help Shows a list of commands
- /ticket new Create a new ticket
- /ticket send Send a newly created book as a ticket
- /ticket open <ticketID> Open a ticket
- /ticket close <ticketID> Close a ticket
- /ticket reply Reply with the book in your hand
- /ticket list Shows a list of open tickets
- /ticket mylist Shows a list of own open tickets
- /ticket tp (ticketID) Teleport to ticket. (ticketID is not necessary, but you have to have the book in your hand)
- /ticket back Teleport back to the location you where before
Pictures:
Create a new ticket.
Example of a ticket
Success! An staff member responded and I get helped out! (Note that the '-staff' will be added automatically)
Donations
I'm a poor student and I'm developing this plugin in my free-time, if you like my plugin and want to help me, please donate. Donating is the best way to help me out, it goes towards more bug-fixing. Thanks! Donate is in the top right corner. ;)
Donators
Thanks to all the people who donated and downloaded this plugin! I love you all! <3 Especially thanks to my donators who gave me that little boost:
- No-one yet :(
I love the plugin, is there a way that when a ticket is replied to, the person gets a notification that their ticket has been replied to?
Thanks,
Oscar
@Staartvin
Nice unique plugin!
@sciencecarew11
Great, have fun using it!
Seems like a really good plugin I have spent days (7) looking for a plugin like this and I finally found this one. I am having a problem with my server but as soon as I get it up and running I will be using your plugin :D
@HammerHedd
Ah, yeah. That is a good idea. I'll implement that.
Thanks for the beverage!
Hadn't thought of that tricky player idea, but could you just set a flag when someone does /ticket new so that they can't do it again until they /ticket send? That seems to be the simplest way, and minimal ( I think) overhead.
BTW, I love this plugin and it works perfectly with the theme of my sever.
Here, have a tasty beverage on me
@deadleader0
Yes, players are able to have unlimited books in theory. I'm not sure how I can fix this as there is no way of reading the mind of a player to see if he wants to make a ticket or just a free book. Any suggestions?
Hello! I like this plugin idea. I was trying to find a good staff ticket plugin but it seems the normal chat tickets may very often be too short to understand what is going on. Books make this problem a thing of the past!
I have one question though! Are players able to misuse this plugin and just keep getting a bunch of free books?.. I don't want them to be able to just keep typing /ticket create and get book after book. Can you explain how this works?
And if they are able to just spam the command and get free books can you somehow input a way to keep them from having multiple books from the plugin?
I would gladly donate to you if you make it have this feature or something along the lines of it.
@HammerHedd
I'm not sure if that is going to work, but I can try ;)
Dude, this is an awesome idea...got to try it out!
One question: can you link it to a mySQL back end?