Take A Number Is a simple efficient help ticket system. It allows server staff to easily and effectively review edit and take in game help tickets.
It's as simple as "/ticket someone griefed my house" The server staff with the proper permissions can then check and take thus ticket.
- Download the .jar
- Place the .jar in your plugins directory
- Restart the server
DateFormat: "dd/MMM/yy HH:mm"
|ShowTicketsOnJoin||If set to true, players with the tan.admin permission will see the current open help tickets upon entering the server.|
|NotifyAdminOnTicketClose||If set to true, players with the tan.admin permission will recive an ingame message when a ticket has been closed.|
|MaxTickets||The number of tickets a player can make.|
|ResolvedTicketExpiration||The number of days before a resolved ticket will expire.|
|DateFormat||Configurable date format of the tickets.|
|AlwaysLoadTickets||If set to true, this setting avoids keeping the tickets in memory and reads and write to yaml directly. (not officiant, but good for cross server ticket system)|
|/ticket-help||Help Menu.||tickethelp, tan|
|/ticket-open (description)||Open a help ticket.||ticket, report, rpt, tkt|
|/ticket-list||Review help tickets||tickets|
|/ticket-check (#)||Check a help ticket.||checkticket|
|/ticket-visit (#)||Teleport to a help ticket.||visitticket, ticket-tp, tpticket|
|/ticket-reply (#)||Reply to a help ticket.||replyticket|
|/ticket-take (#)||Take a help ticket.||taketicket|
|/ticket-resolve (#)||Resolve a help ticket, starts the expiration time.||resolveticket|
|/ticket-delete (#)||Delete a help ticket, not letting it expire.||deleteticket|
|tan.ticket||Open a help ticket.|
|tan.admin||Work with tickets|