Take A Number

takeanumber

TakeaNumber

Description:

Take A Number Is a simple efficient help ticket system. It allows server staff to easily and effectively review edit and take in game help tickets.
It's as simple as "/ticket someone griefed my house" The server staff with the proper permissions can then check and take thus ticket.


Installation:

  1. Download the .jar
  2. Place the .jar in your plugins directory
  3. Restart the server

Configuration:

Default

ShowTicketsOnJoin: true
NotifyAdminOnTicketClose: true
MaxTickets: 5
ResolvedTicketExpiration: 7
DateFormat: "dd/MMM/yy HH:mm"
AlwaysLoadTickets: true
NameDescription
ShowTicketsOnJoinIf set to true, players with the tan.admin permission will see the current open help tickets upon entering the server.
NotifyAdminOnTicketCloseIf set to true, players with the tan.admin permission will recive an ingame message when a ticket has been closed.
MaxTicketsThe number of tickets a player can make.
ResolvedTicketExpirationThe number of days before a resolved ticket will expire.
DateFormatConfigurable date format of the tickets.
AlwaysLoadTicketsIf set to true, this setting avoids keeping the tickets in memory and reads and write to yaml directly. (not officiant, but good for cross server ticket system)

CommandDescriptionAliases
/ticket-helpHelp Menu.tickethelp, tan
/ticket-open (description)Open a help ticket.ticket, report, rpt, tkt
/ticket-listReview help ticketstickets
/ticket-check (#)Check a help ticket.checkticket
/ticket-visit (#)Teleport to a help ticket.visitticket, ticket-tp, tpticket
/ticket-reply (#)Reply to a help ticket.replyticket
/ticket-take (#)Take a help ticket.taketicket
/ticket-resolve (#)Resolve a help ticket, starts the expiration time.resolveticket
/ticket-delete (#)Delete a help ticket, not letting it expire.deleteticket

Permissions:

tan.ticketOpen a help ticket.
tan.adminWork with tickets

Source

https://github.com/Jadedwolf/TakeaNumber

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  • Avatar of pr4xt3roy pr4xt3roy May 12, 2014 at 02:06 UTC - 0 likes

    Hello,

    Great plugin, we love it :)

    I have noticed that when a user is using a nick (Essentials) the tickets will show their nick instead of their real username. And when they change nick (using /nick), they loose access to their tickets.

    Is that something you can fix?

    Thanks!

    -- pr4xt3roy [ Survival / Strong Anti-Grief / Build / Make Friends ]
    Minecraft Server IP: CapricaTown.net

  • Avatar of Jadedwolfs Jadedwolfs Apr 24, 2014 at 01:28 UTC - 0 likes

    We have now uplodaded the support for custom messages and languages, every message can now have color and be changed to say what ever you want. (the file is waiting approval)


    Soon(TM) we will be adding sql support for cross server tickets. Look for this in the next update.

    Last edited Apr 24, 2014 by Jadedwolfs
  • Avatar of omgitsmit omgitsmit Aug 13, 2013 at 03:14 UTC - 0 likes

    Users cannot check tickets, says the ticket isn't owned by them.

    minecraft.timashley.me

  • Avatar of alrocks360 alrocks360 Jul 21, 2013 at 20:45 UTC - 0 likes

    Will you be adding MySQL support into this plugin so I can use it all over my network?

  • Avatar of Jadedwolfs Jadedwolfs May 15, 2013 at 01:26 UTC - 0 likes

    @Jadedwolfs: Go

    At the current moment, unless bugs are found this plugin is done. Not much if any thing needs added or changed, unless people can find something.

  • Avatar of Jadedwolfs Jadedwolfs Apr 22, 2013 at 05:53 UTC - 0 likes

    @Semajnad: Go

    yes, we are very much still active and using this plugin.

  • Avatar of Semajnad Semajnad Apr 20, 2013 at 21:29 UTC - 0 likes

    Is this plugin still active, I see an update for 1.5.1, but just checking the devs are still here before I start using it :)

    MCSTekkit : EE Enabled : Great Administration : 24/7 : We only block what we have to!

    MCSSurvivalPVP: Siege Claims / PVP Anywhere / Coming Soon!

  • Avatar of DevonCWoodcomb DevonCWoodcomb Jan 26, 2013 at 04:58 UTC - 0 likes

    @Jadedwolfs: Go

    That's a bad way to do it. The correct way to do it is to open bukkit.yml and add them the aliases: section.

    I.e

    aliases:
    
      helpme: ticket
    
    Last edited Jan 26, 2013 by DevonCWoodcomb

    Banner

  • Avatar of Jadedwolfs Jadedwolfs Jan 17, 2013 at 00:09 UTC - 0 likes

    @94miner: Go

    You can do that your self.

    Open the plugin.jar and inside of it you will see a file called plugin.yml in that you can add more aliases for commands.

  • Avatar of 94miner 94miner Jan 16, 2013 at 17:53 UTC - 0 likes

    can you add the following commands so that even people that do not know the commands can get help please?

    /helpme
    /ineedhelp

Facts

Date created
May 30, 2012
Categories
Last update
Apr 24, 2014
Development stage
Release
Language
  • enUS
License
GNU Lesser General Public License version 3 (LGPLv3)
Curse link
Take A Number
Downloads
4,583
Recent files

Authors