ModReq

ModReq - Staff request tickets made easy

Features:

ModReq is designed to make the life of staff members and players a lot easier. All a player has to do is submit a ticket and a staff member will get a notification. The staff member can then view the ticket details and help the player. More information can be found on the Commands page.

A ticket contains the following info:

  1. Name of the submitter
  2. Date and time of ticket
  3. Status of a ticket
  4. Location of request
  5. Message
  6. Staff member
  7. Comments

Let me supply you with an example. Sgt_Tailor his house got griefed by someone and he wants his house back. All he needs to do is /modreq Help, someone griefed my house. A staff member will get a notification that looks like this:

-Insert screenshot here-

When the staff member does /check id 1 they will see the following:

-insert screenshot here-

As you can see there is quite some information stored in a ticket. The staff member does /tp-id 1 to teleport to the location of the ticket and fixes the grief. He also finds out who did it and comments that on the ticket (/comment 1 MeGustaLaSiesta griefed you house, he will be banned. Your house has been fixed). After that the staff member closes the ticket (/done 1 or /close 1) and both Sgt_Tailor and the staff member are happy. If the staff member would have been unable to resolve the issue he could have set the ticket to pending (/ticket setpending 1) so a higher ranked staff member could take a look.

More information can be found on the following pages

Commands

Permissions

Contribute

Donate

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  • Avatar of ElementMC2 ElementMC2 Jun 11, 2014 at 19:28 UTC - 0 likes

    A month later..... Still no update on modreq......

  • Avatar of sir_brando sir_brando May 09, 2014 at 22:01 UTC - 1 like

    In the modreq config set:

    check-updates: false

    There, no errors, no spam, no hanging. Far out! :D See, even server owners can be smart.

  • Avatar of sw123 sw123 May 06, 2014 at 18:45 UTC - 0 likes

    @davewolax: Go

    you know that there is an option in the config right? The server the updates were checked from are down, hence the errors. I've been really busy making plugins for money, as well as Uni. ModReq has always been a side project, something to work one when I had time left. Everyone is free to fork on github and help me out. I will be writing up some JavaDoc and set some milestones.

    ModReq

  • Avatar of davewolax davewolax May 05, 2014 at 09:37 UTC - 0 likes

    @DeprecatedNether: Go

    This is happening to me, there are no updates since May 09, 2013! what's the point to check for update every hour

    Last edited May 05, 2014 by davewolax

    BFAK:90940817,9e8245e8feb293d2f26ebbcbb6902bb70e490bcbc38e4d840c573fccf0fc9dae

  • Avatar of davewolax davewolax May 05, 2014 at 09:33 UTC - 0 likes

    This plugin it self is amazing, but please! please.... stop it from getting updates every hour! when it tries to check for updates, It fails and disconnects everyone on the server.. it's so much annoying to loose so much players on the server. I have disabled check for updates in the config and it's still checking for updates! This plugin haven't updated since may 09 , 2013! what's the point to check for updates every hour!? please help!

    http://pastebin.com/hM8sAsu9

    Last edited May 05, 2014 by davewolax
  • Avatar of Prodkid Prodkid May 04, 2014 at 14:44 UTC - 0 likes

    @sw123: Go

    Hey, I am wondering how the progress is going so far with the new system? There hasn't been much activaty on github. Keep up the good work, i'm excited to use modreq on my servers.

  • Avatar of sir_brando sir_brando Apr 28, 2014 at 19:40 UTC - 0 likes

    This wouldn't really need UUID support would it? Just want to make sure.

  • Avatar of sw123 sw123 Apr 27, 2014 at 00:24 UTC - 0 likes

    @DeprecatedNether: Go

    I am aware of this

  • Avatar of DeprecatedNether DeprecatedNether Apr 26, 2014 at 16:04 UTC - 0 likes

    ModReq appears to have been causing servers to hang.

    The website your update checker uses "website.shadowblox.com" to check for updates - the website is currently down. The update checker runs on the main thread, meaning the entire server is frozen until the website either responds or times out - essentially, nobody can do anything while the plugin is checking for updates (which appears to be once per hour for about 2-3 minutes). Please either fix the website and make the update checker run asynchronously instead of synchronously!

    Stacktrace: http://pastebin.com/bCc9W01F

    Edit: All 5 latest versions (2.4.1-2.2.1) appear to be affected by this, I didn't check older ones as I doubt many people are still using them.

    Last edited Apr 26, 2014 by DeprecatedNether

    My plugins: CompassHome | AntiAdvertiser

    My website: https://deprecatednether.pw/

    AntiAdvertiser - MCStats

    BFAK:90639692,6d04c00d2b679e6b17d066dc4cc87bd2b68db776582fa3d4e55fb1f5bb117c15

  • Avatar of sw123 sw123 Apr 19, 2014 at 12:06 UTC - 0 likes

    @Cluter123: Go

    I have an interface ready where you can view the tickets, but that is based on the new database. That means that it will not run on the old versions :D

Facts

Date created
Aug 04, 2012
Categories
Last update
May 09, 2013
Development stage
Release
License
GNU General Public License version 3 (GPLv3)
Curse link
ModReq
Downloads
52,941
Recent files

Authors