Bukkit

EasySupport

Version 1.0.0
Status: Development

Description

EasySupport is the continuation of one of my very first plugins - QuickSupport, which wasn't really popular, it didn't even reach 300 downloads. :D But I've never understood why and now I decided to bring back the original idea and improve upon it, by both simplifying the whole process of creating tickets and replying to them and offering a decent amount of unique and advanced features - including ouf of the game administration / support, using a website where you can manage your tickets!

Features

• Simple and powerful ticketsystem
• Admin notifications
• Cooldowns to prevent spam
• Logs
• High customisability
• Localization support
• Color- & Formatting-Codes support
• Permissions support
• MySQL and Flatfile storage
• Website Integration (Out of game management)
  

Website Integration

There are a few (but obvious) prerequisites in order to use this feature:

• Use mysql storage
• Webserver with PHP 5.4+ and MySQL support For those who are familiar with scripting and PHP, I will release a small class with methods to retrieve all data from the plugin so you can design the website yourself or integrate it to your own administration panel. For other server owners with no knowledge of PHP, I've made a simple ready-to-use page with the appropriate tools to manage the tickets online.